Most orders are shipped via USPS. Orders are shipped and delivered to a valid mailing address on business days only (Monday – Friday, excluding major holidays). You can calculate and choose your shipping rate prior to checkout.
Transit time does not begin until your package leaves the shipping carrier's facility and does not include weekends or holidays.
Wholelife Tea reserves 48 hours for processing from the time an order is placed before it is transferred to our carrier and leaves our warehouse for shipment.
Below is an example of typical processing for an order. Please note that this is just an example and not a guaranteed timeline:
Day 1: Order is placed.
Orders placed before 11:00 am MST on business days have a chance to be picked up by the carrier the same day. Please always take into consideration that during high traffic days, the package may not be processed until the next day. If the order is placed after 11:00 am MST, or on a weekend or holiday, the package will be picked up by the carrier on the following business day.
Next Business Day: Package has its first transit scan and has started en route for its destination (“pick up scan” is not part of transit time). Please note packages will only move during business days (weekends and holidays are excluded towards transit time).
* We provide the above example to help you plan accordingly when ordering. Please plan your orders to allow extra time for possible unexpected delays.
Most orders are processed and shipped within 24 hours of purchase, depending on product availability. Any orders placed on weekends or holidays will be processed and shipped the next available business day.
Once your order has been processed, transit time is anywhere between 1-4 business days, depending on your shipping address. Shipments may be delayed due to internal server errors, weather, and other unexpected conditions.
2nd Day and Next Day purchases placed by 11:00 am MST will be processed and shipped on the same day, depending on product availability. All expedited shipping orders placed after 11:00 am MST will be processed and shipped the next available business day. Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.
Please note that orders are shipped and delivered on business days only (Monday – Friday, excluding major holidays).
We do ship internationally, you can calculate your shipping prior to check out. please e-mail firstname.lastname@example.org with any questions. Please allow us 24 hours for an international shipping quote. Your order will be processed upon shipping quote confirmation.
Duties, Taxes, Customs & Other Fees
International orders may be subject to local import duties and taxes (VAT). You are responsible for checking with the shipping destination country as to their regulations regarding duties and taxes. You are also responsible for paying any import duties, taxes, or other fees that may be applied.
Wholelife Tea is not responsible for, nor can we offer, any specific advice regarding any customs-related fees that you may incur. For specific information, please consult with your local government import office.